Mandobak Admin privacy policy
Request deletion of your Mandobak Admin account and data without the app
You can start a deletion request here even if you have uninstalled the app or cannot sign in. Write an account deletion email, or email info@mandobak.qa with the subject "Mandobak Admin account deletion request".
Include the app name, your registered email or phone number with country code, and state that you want your account and associated personal data deleted. An existing request number is optional, not required to start a request. Do not send a password, verification code, payment card details or identity document in the initial message.
We may contact you to verify account ownership before deletion. We review the profile, contact details, documents and conversations associated with the account and delete data that does not need to be retained. Transaction, payment, contract, work, deletion-request and security records may be retained only as needed for legal or accounting obligations, fraud prevention or dispute resolution. Retention depends on the record and applicable obligation; there is no confirmed single period for all records. You can ask which records are retained and why when following up.
Sending the email starts a review request and does not mean deletion is complete. You can follow up through the same email address without reinstalling the app.
Who is responsible
Mandobak Admin is for authorised administrators of RED X FOR ELECTRONICS TRADING AND ADS in Qatar. Mandobak is a private platform, not a government entity.
Data and its use
We process account, contact and permission details, account and device identifiers, notification tokens and action logs. Depending on your permissions, you may access customer and order details, service documents, conversations, attachments, locations shared by customers, payment references and partner earnings. These are used to operate and review services, protect accounts and manage requests.
Images, signatures and contracts
We access the images you select when preparing news or saving your signature and company stamp. Signature, contract and verification records document the parties’ approval and are not used for advertising tracking. Photo access is requested when you use the feature.
Sharing and protection
We do not sell personal data. Access is restricted to authorised personnel and hosting, communication, verification and payment providers needed for the service, or disclosure required by law. Data may be processed outside Qatar. We use encrypted connections, access permissions and action records, and customer information is available only within authorised work permissions.
Retention and privacy requests
This app does not offer public account creation; access is granted and managed by the organisation. To request access, correction or deletion of your personal information, or removal of account access, contact info@mandobak.qa. We verify your identity and review business, contract and legal obligations. Records are retained only as needed for services, accounting, security and disputes; deletion is not represented as immediate and no single period applies to every record.